Introduction, How does it work?

A Brief introduction from James, 'The Culture Coach' by The People Factor

James Cook

A culture coach in Clevedon, trained in human factors

 

I come from a human factors background which is the same non-technical skills training used to protect patients in surgery and crews in the air, into everyday team culture work. 


That means the coaching here isn't borrowed from a generic leadership framework; it's built on a discipline designed specifically for teams where communication failures have real consequences.


Working with your team the aim is to create an emotional climate (the tone of the day or the mood in the room) built on psychological safety, so that colleagues can contribute with confidence. Simply put trust and productivity grow together.


Trained in the Aviation sector, and specialising in delivering the Human Factors training programmes that build true resilience.


Team & leadership coaching · Based in Clevedon, Somerset 

Transferable Skills

All of the skills and lessons that are learned are transferable. One of the benefits of these training sessions is that the tools can be used in so many forums outside of the team. A cake and eat it situation.